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SOTC Travel Limited (Formerly SOTC Travel Pvt. Ltd.) is a step-down subsidiary of Fairfax Financial Holdings Group; held through its Indian listed subsidiary, Thomas Cook (India) Limited (TCIL). SOTC India is a leading travel and tourism company active across various travel segments including Leisure Travel, Incentive Travel and Business Travel.

SOTC was established in 1949. Since then, it has escorted lakhs of travelers across the globe for more than 68 years to various destinations around the world. It is one of the leaders in segments, namely Escorted Group Tours, Customised Holidays, Holidays of India and Incentive Travel amongst others. SOTC’s customer focus, innovation and operational excellence has not only tapped the existing market potential but has also created new markets through innovative packages. Its vast array of holiday services is taking holidaying to an entirely new level. A new age innovative holiday maker, SOTC strives to make holidays a priority for every Indian. ‘We are for holidays’ and we want Indians to prioritize their holidays.

Leisure Travel

SOTC has been the pioneer in the development of organized leisure travel in the Outbound and Domestic division. Its leisure segment includes offerings namely, Escorted Group Tours, Customised Holidays, Luxury Holidays and Holidays of India.

 

With its extensive and continuously expanding network of sales offices across India, the leisure business has been undertaking path-breaking initiatives to reach out to travelers through innovative products. It has pioneered the concept of one day road shows named Holiday Bazaars that promote international and domestic escorted and group tours in India that endeavor to bring to life our customers dream holidays. Recognizing the importance of language markets, SOTC also pioneered tours conducted in Marathi and Gujarati under the SOTC brand extensions: SOTC Bhraman Mandal and SOTC Gurjar Vishwadarshan. The company is an innovator in introducing the co-created initiative in the Leisure Holiday Space. The co-created initiative is a platform which invites customers to spell out their most important expectations from a Holiday so as to enhance and deliver an enriching holiday experience.

 

SOTC also organises tours for Non Resident Indians (NRIs) in the US, the UK, the Middle East and Africa.

Corporate Tours

With a dedicated team of over 100 professionals across India who specialize only in meetings, incentives, conferences and events, SOTC's customer focused strategies and national reach have consistently ensured our market leadership in the MICE segment of the outbound travel arena.

Business Travel

Business Travel is India's leading travel management company. With leading edge technology, user-oriented software applications and strong focus on service and customer needs, it has firmly established itself as the expert in the business travel sector. Many of India's top companies have chosen Business Travel for its global capabilities and specialist local expertise.

 

  • SOTC wins the Best Risk Management Award in the Travel & Hospitality category in the ‘ICICI Lombard-CNBC TV18 India Risk Management Awards 2017
  • SOTC wins the Kamikaze Best Customer Experience Award of the year
  • Kuoni-SOTC wins the 2016 AIMIA 9th Loyalty Awards for the Best Customer Centric Company of the Year
  • Kuoni India wins Today’s Traveller Award 2015 for Best Outbound Tour Operator
  • Kuoni India wins the 2015 India Emirates Award
  • Kuoni India wins the 2015 OTM India’s Top 100 Travel producers award
  • MEHK Top Agents 2014 Award
  • Kuoni India wins the 2014 PATA Gold Award for Marketing – Industry
  • Kuoni Business Travel India awarded ISO 9001:2008 Quality Management System Certification by BSI (British Standards Institution)
  • Kuoni Business Travel India awarded best in Solution Automation across Asia Pacific & Second largest Agent in India at the Abacus Top Travel Agency Award 2014.
  • Kuoni Business Travel India awarded the Top Agents Award 2013-2014 by Singapore Airlines.
  • Kuoni Business Travel India awarded The GoAchievers 2013-2014 by Go Air.
  • Kuoni India MD honoured with Most Influential Persons Award by Outbound Travel Mart (OTM)
  • Kuoni- SOTC wins the Best Foreign Tour Operator – South Asia 2012 & 2013 Award by Malaysian Tourism.
  • Kuoni India wins TAAI Travel Awards 2013 for the Best Outbound Tour Operator and the Best Domestic Tour Operator
  • Kuoni India wins Today’s Traveller Award 2012 for Best Outbound Tour Operator
  • Lonely Planet Magazine India Travel Awards 2012 to Kuoni India for the Best Tour Operator
  • Travel + Leisure India & South Asia’s India’s Best Award for Best Tour Operator India to Kuoni India
  • TAAI Travel Awards 2011 for Most Outstanding Business Innovation Award to SOTC
  • Today’s Traveller Award for Best Outbound Tour Operator 2011 to Kuoni India
  • Award for Innovation in Operations (Travel/ Tour Operators) category at the prestigious GMR Express Travel World Awards 2011 to Kuoni India
  • Kuoni Business Travel India awarded ISO 9001:2008 Quality Management System Certification by BSI (British Standards Institution)
  • Kuoni Business Travel India awarded best in Solution Automation across Asia Pacific & Second largest Agent in India at the Abacus Top Travel Agency Award 2014.
  • Kuoni Business Travel India awarded the Top Agents Award 2013-2014 by Singapore Airlines.
  • Kuoni Business Travel India awarded The GoAchievers 2013-2014 by Go Air.
  • Kuoni India wins the 2014 PATA Gold Award for Marketing – Industry
  • Kuoni India wins the 2014 PATA Gold Award for Marketing Media – Travel Advertisement Broadcast Media
  • SOTC wins the Best Foreign Tour Operator – South Asia 2012 & 2013 Award by Malaysian Tourism
  • Kuoni India MD honoured with Most Influential Persons Award by Outbound Travel Mart (OTM)
  • Kuoni India wins TAAI Travel Awards 2013 for the Best Domestic Tour Operator
  • Kuoni India wins TAAI Travel Awards 2013 for the Best Outbound Tour Operator
  • Kuoni India wins TAAI Travel Awards 2012 for the Best Outbound Tour Operator and the Best Business Innovation for a Travel Company
  • Kuoni India wins Today’s Traveller Award 2012 for Best Outbound Tour Operator
  • Lonely Planet Magazine India Travel Awards 2012 to Kuoni India for the Best Tour Operator
  • Travel + Leisure India & South Asia’s India’s Best Award for Best Tour Operator India to Kuoni India
  • 5th Loyalty Awards for Customer & Brand Loyalty in Travel & Hospitality Sector to Kuoni Travel Group, India
  • TAAI Travel Awards 2011 for Most Outstanding Business Innovation Award to SOTC
  • 7th Hospitality India and Explore the World Annual International Awards 2011 for ‘The Best Travel Company for Customer Satisfaction’
  • CNBC Awaaz Travel awards 2011 for ‘Most Preferred Tour Operator for Outbound Travel’ to Kuoni & SOTC India
  • Kuoni India wins Today’s Traveller Award for Best Outbound Tour Operator 2011
  • Award for Innovation in Operations (Travel/ Tour Operators) category at the prestigious GMR Express TravelWorld Awards 2011
  • Award of Excellence for the category Best International Tour Operator at the Kuala Lumpur Mayor’s Tourism Award 2011
  • PATA Gold Award for “Marketing – Industry” – won in 2011
  • Kuoni Travel India Pvt. Ltd. as a Sentosa Star Preferred Partner Sep 2011 to Aug 2012
  • Kuoni Travel (India) Pvt. Ltd. in appreciation of support for 2010-2011 by Star Cruise
  • Ministry of Tourism Award- excellence in service and highest foreign exchange earnings, 20 times till now
  • Conde Nast Traveller Readers Travel Award 2010 as “Favourite Tour Operator / Travel Agency”
  • Avaya Global Connect Customer Responsiveness Award 2010 for “India’s Most Customer Responsive Travel & Tourism Company” for SOTC.
  • TAAI Travel Award 2010 as “Outbound Tour Operator of the Year”
  • Economic Times-TAAI Award for “Best Integrated Travel Company” – presented in 2009
  • PATA Gold Award for “Marketing – Industry” – won in 2010
  • Ministry of Tourism citation in recognition of the “Outstanding Contribution to the Growth of Tourism in India” – presented in 2009
  • Tourism Malaysia’s Award for “Best Foreign Tour Operator Award – South Asia” – presented in 2010
  • Abacus-TAFI Award for “Best Outbound Tour Operator” – presented in 2009
  • TTG Asia Award for “Best Travel Agency – India” – presented in 2009
  • PATWA Awards for “Best Tour Operator” presented at ITB Berlin in 2010, and for “India’s Best Travel Company” presented at ITB Berlin in 2009
  • Galileo ETW Award for Best Outbound Tour Operator – for the 5th consecutive year
  • Galileo Express TravelWorld Award for Best Inbound Tour Operator – for the 6th consecutive year
  • Asia’s Best Employer Brand Award 2010 for “HR Leadership”
  • PATA 2010 Gold Award for CSR Initiatives
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