Dear Sir / Madam,
Thank you for giving us an opportunity to serve you on an SOTC Holiday. We request you to please spare a few moments of your time and share your experience with us. Your feedback will go a long way in helping us improve our services to serve you better. Looking forward to having your holiday with us again.
Managing Director, Kuoni India.
I would like to receive periodic updates over my email id
Escorted Group Holidays Customized Holidays Holidays of India
Have you travelled with SOTC prior to this holiday?
How did you come to know about SOTC? (tick all applicable)
Newspaper Advertisement Friend Recommended Sales executive Hoarding Travel Agent Recommended Website
Services before going on your Holiday
Accessibility of toll free / branch telephone number
Not Good Needs Improvement Good Excellent
Overall knowledge and explanation by the sales staff
Periodic update prior to departure
Documentation and visa process
Services on Holiday
Overall quality and facility of the hotels
Quality of restaurant used
Quality of Indian meals served
Quality of Coaches/transport used
Quality of sightseeing
Quality of local guides (If applicable)
Services of SOTC Tour Manager (if applicable)
Grooming (in Uniform or not)
Tour briefing - clarity of speech / knowledge of destination
Problem solving capability on tour
Overall rating of your SOTC Holiday experience
Would you recommend SOTC for a Holiday to your friends / relatives?
We value your comments & suggestions. Email us at firstname.lastname@example.org